Client Support Analyst
RIPPLE
Location: Toronto, Canada, United States
**Client Support Analyst at Ripple in Toronto, Canada** **What you'll do** - Own the client experience as first line of support and trusted partner - Act as Tier 1 Support, ensuring responsive and solution-focused interactions - Troubleshoot and resolve issues with payment formats, connectivity, and Alliance Lite 2 - Collaborate cross-functionally to solve complex problems and improve processes **What they're looking for** - Experience with technical operations and systems - Ability to manage RSA and Symantec credentials - Strong problem-solving and communication skills - Experience working with Customer Success and Solutions teams **Details** - Location: Toronto, Canada - Type: Not specified - Salary: null