Lead CSR
Connected Cannabis Co.
Location: Sacramento, United States
Compensation: USD 23 – 25 / hourly
Lead CSR at Connected Cannabis Co. in Sacramento, oversee customer service operations and support order fulfillment team. **What you'll do** - Invoice and manifest outbound shipments; verify inbound paperwork and update delivery calendars - Manage orders through Acumatica ERP; communicate order status, changes, and delivery details with customers - Support CSR team with training and priority task communication; uphold compliance and regulatory requirements - Answer customer inquiries via email, calls, and text; collaborate with sales on customer and vendor issues **What they're looking for** - Strong administrative and clerical skills; proficiency with WMS and ERP systems - Excellent communication and customer service abilities - Ability to manage multiple responsibilities and provide creative problem-solving - Knowledge of product/service information and competitive landscape **Details** - Location: Sacramento, CA - Type: Full-Time - Salary: $23–$25/hour
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About Connected Cannabis Co.
Connected Cannabis Co. has 19 open roles on MariJobs. Website: connectedcannabisco.com. Connected Cannabis Co. on CannabisOS: company profile, products and locations.
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