Product Support Specialist
Dutchie
Location: United States (Remote)
Employment type: full time
Compensation: USD 24.04 / hourly
Provide frontline technical support for Dutchie's cannabis retail platform, troubleshooting issues across Point of Sale, e-commerce, payments, and loyalty systems. **What you'll do** - Own inbound support contacts for Dutchie's full stack of products - Troubleshoot technically complex issues and navigate multiple systems - Be the expert dispensary staff rely on during busy shifts - Work with AI-powered support tools and agentic modules integrated into the platform **What they're looking for** - Frontline expertise across the full Dutchie platform - Ability to troubleshoot complex technical issues calmly and sharply - Genuine curiosity about AI tools and willingness to learn and push on them - Strong customer interaction and problem-resolution skills **Details** - Location: Remote - Salary: $24.04 per hour
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About Dutchie
Dutchie has 9 open roles on MariJobs. Website: dutchie.com. Dutchie on CannabisOS: company profile, products and locations.
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