Werkstudent (m/w/d) Customer Support: Livechat & Patient Operations
Bloomwell Group
Location: Frankfurt, Germany
Employment type: internship
Working student providing customer support via livechat and ticketing system for a health-tech cannabis company in Frankfurt. **What you'll do** - Support patients through livechat and ticketing system, handling multiple inquiries in parallel - Process orders from the online shop and manage related customer requests - Identify when issues need escalation to specialized departments - Contribute ideas to improve customer service standards and processes **What they're looking for** - Currently enrolled at a university seeking a working student position - Experience in livechat support, customer service, or digital customer care preferred - Excellent written communication skills and ability to manage multiple chats simultaneously - Very good German and good English language skills **Details** - Location: Frankfurt, Germany - Type: Working Student
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About Bloomwell Group
Bloomwell Group has 17 open roles on MariJobs. Website: bloomwell.de. Bloomwell Group on CannabisOS: company profile, products and locations.
Cannabis law in Germany
Cannabis is legal for adults (18 and over) in Germany. Read the rules for Germany on CannabisLaws.ai.
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